heritage site

Appraisal and emotions in heritage context: understanding emotional experiences of residents and non-residents at the Cathedral of Valencia

2025-02-22T11:25:09+00:00

This research examines how cognitive appraisal theory predicts emotional experiences in the gradual setting of a heritage site, using the Cathedral of Valencia as a case study. A survey of 266 visitors found that appraisal theory explained 15% of the variance in emotions, significantly less than in fast-paced contexts. Factors like personal control, expectations, and satisfaction influenced emotions, with the theory being more accurate for residents than non-residents.

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